We strive to deliver your orders on time, across India. However, delivery timelines may vary due to:

• Local courier service delays, weather conditions, or festive rush.

• Pincode restrictions in certain areas.

• Customer unavailability or refusal to accept calls from the delivery agent.

Please ensure you provide an accurate delivery address and remain available on your phone for courier coordination. Non-acceptance of COD orders leads to high RTO costs, and repeated refusals may result in restrictions on future COD availability.

In rare cases of shipment damage or non-delivery, please contact us within 48 hours of the expected delivery date at connect@happyhatch.shop, and we will assist you promptly.